Privacy Policy

Barua Insurance is an independent insurance brokerage licensed in California (CA Lic. #6003484), at 1310 Pine Ave, Suite D, Long Beach, CA 90813. This policy covers baruainsurance.com and the information you give us through it, by phone, or at our office.

When you ask for a quote, we collect:

• the product you want quoted and your ZIP code;
• details about what you want insured — for example your vehicle, home or business;
• for a home, condo, renters, landlord or earthquake quote, the property's address, details about the building and its condition, how it's lived in or rented, your current insurance and any claims, and the coverage you want;
• for an auto, motorcycle, classic car, rideshare, RV, trailer, off-road, golf cart or watercraft quote, each vehicle's year, make and model (and its VIN, hull or serial number, if you give it), its value and how it's used and kept, and each driver's or rider's name, date of birth, marital status, licensing state, licence status and experience;
• for a business quote or a bond, the business's name, type, address and what it does, its sales, payroll and number of employees, its vehicles and drivers, and its insurance and claims history; for a bond, who requires it and why; for a title bond, how you came to own the vehicle;
• anything you choose to tell us about your driving record or past claims;
• how you'd like us to contact you — a call, an email or, if you agree, a text message;
• your name, phone number, email address, home address and date of birth.

The quote form saves your answers at each step, so if you stop partway through we keep what you entered up to that point. If you gave us a phone number, an agent may call you about it.

When you send us a message, we collect your name, contact details and message.

When you apply for a job, we collect your name, phone number, email, the position you want, your work experience, licence status, availability and start date, what you tell us about yourself, and any résumé you upload. Résumés are stored privately — only our staff can open them — and we use your application only to consider you for a job.

When you upload documents for a quote or a DMV service — for example a driver's licence, a vehicle registration or an insurance policy — we keep them in our own office system. Each file is checked, encrypted before it is stored, and can be opened only by our staff; we record who opens it and when. We never email them as attachments or publish them. You can reach your upload page only through a link we give you, which expires after 7 days. Sending a document doesn't start or change any insurance.

We also record the page you first arrived on and the website that sent you, and store them with any quote request, so we know which pages bring people to us. We note whether you used our English or Spanish pages, so we can reply in your language. Our hosting and security providers process standard server logs — IP address, browser type, pages requested — to deliver and protect the site.

The quote form asks about your driving record — for example whether you need an SR-22, and why — and, for a vehicle quote, each driver's or rider's date of birth, marital status, licensing state and licence status, because carriers ask for them before they quote. Only give other drivers' details if they're happy for you to. It asks which state issued a licence, never the licence number. If you become a customer, we collect that, and anything else needed to quote and place insurance, from you directly, by phone or in person.

• to prepare your quote and contact you about it by phone, email or — if you agree — text message;
• to email you when you send a quote request — or, if you give your details and leave before finishing, to let you know we saved them — with your reference and a short summary, never your date of birth, home address or driving record. We send it through Google Workspace, our email provider;
• to place, service and renew any policy you buy through us;
• to handle DMV paperwork you ask us to do;
• to keep the records insurance brokers are required to keep;
• to protect the website against abuse.

• Insurance carriers, and the quoting platforms we use to compare them, when you ask us for a quote — that is how a broker gets you prices. Each carrier then handles your information under its own privacy notice.
• The California DMV, for registration, title and SR-22 matters you ask us to handle.
• Our service providers — website hosting, database and content delivery (currently DigitalOcean and Cloudflare) — who process information only on our behalf.
• Regulators, courts or law enforcement, where the law requires it.

We do not sell your personal information, and we do not share it for cross-context behavioural advertising.

Quotes requested on this website come to our own agents — the form does not send you to another company's site. If we ever need to complete part of a quote on a partner's platform, we will tell you which one before we transfer your details.

If you tick the box on a quote form, we may text you about your quote or policy from (562) 273-3989. The box is optional — you don't need it to get a quote. Message frequency varies, and message and data rates may apply. Reply STOP at any time to stop our texts, or HELP for help.

We keep a record of when you agreed and the words you agreed to. We don't sell or share your mobile number or your consent with third parties or affiliates for their marketing.

If you message us on WhatsApp, we receive your WhatsApp number, your name on WhatsApp and what you send us, and use them only to reply about your insurance. WhatsApp is run by Meta, and its own terms and privacy policy apply to the app. The WhatsApp button on this site is a plain link: nothing from WhatsApp loads until you tap it.

We use a small number of essential cookies and browser storage, and nothing else:

• a cookie that keeps your quote together while you move between steps (expires after a day);
• a cookie that shows your quote reference on the confirmation page (expires after an hour);
• session storage that remembers the page you arrived on, until you close the tab.

This website has no advertising cookies or tracking pixels, and we don't use cookies to follow you across other websites.

Videos in our gallery play in YouTube's or Vimeo's video player. Nothing from either loads until you press play. YouTube videos play in its privacy-enhanced mode, and once a video is playing, YouTube's or Vimeo's own privacy policy applies to it.

You can ask us to tell you what personal information we hold about you, to correct it, or to delete it. We delete information you gave us through this website on request, except where we have to keep it — for example records of insurance we placed, which brokers are required to retain. We won't treat you differently for asking.

To make a request, call (562) 273-3989, email baruainsurance@gmail.com, or write to us at 1310 Pine Ave, Suite D, Long Beach, CA 90813. We may need to confirm your identity first.

We keep quote requests and messages for as long as we need them to follow up and for our records, and then delete them. Information about policies we place is kept for as long as the law requires. Documents you upload are deleted after a set period unless they belong to a policy we placed, which we keep as the law requires. You can ask us to delete them sooner.

Information you send through this website travels over an encrypted connection and is stored in an access-controlled database. No system is perfectly secure, so please don't send things we haven't asked for, such as full card or bank details.

This website isn't directed at children under 16, and we don't knowingly collect their information.

If we change this policy we'll update the date at the top of the page. Questions about it go to (562) 273-3989, baruainsurance@gmail.com, or 1310 Pine Ave, Suite D, Long Beach, CA 90813. You can also send us a message.