Report a claim
Claims are filed directly with your insurance company. Here's how to do it quickly — and how we can help.
How to report it
- File with your insurance companyBarua doesn't process claims, and calling us doesn't file one. Use your carrier's 24/7 claims line or app — the app is often the fastest way.
- Don't know your carrier's claims number?Call us on (562) 273-3989. We'll look up your policy and point you to the right place.
- Send us your claim numberOnce you have it, let us know so we can keep it on your file. We'll check in on how it's going.
What to have ready
- Your policy number
- The date, time and location of the loss
- A short description of what happened, and photos
- For auto: the other driver's name, insurance company and licence plate
- A police report number, if there is one
At the scene
- Don't admit fault at the scene or when you talk to the other party.
- Make temporary repairs to stop more damage — tarp a roof, shut off the water — and keep the receipts.